Terms & Conditions
best66 Platform Use

1 Definitions and Parties Involved

In this document, "best66", "we", "platform" or "website" refers to the online gambling service operated by best66 under international licensing. "User", "member" or "you" refers to any individual who registers or uses best66 services.

"Terms & Conditions" refers to this document in its entirety, including any updates made from time to time. "Services" covers all activities available on the best66 platform including online slots, live casino, sports betting, esports betting and arcade games.

"Account" means a user's registered profile used to access the platform's services. "Bonus Funds" refers to promotional credits granted by best66 subject to specific conditions.

2 User Eligibility

Users are eligible to use best66 services if they meet the following conditions:

• Aged 21 years or above on the date of account registration.
• Not subject to any legal or regulatory prohibition that prevents participation in online gambling activities.
• Not an employee, agent or representative of best66 or any related company.
• Registering in a personal capacity and not representing any business entity for betting purposes.
• Able to make decisions freely and independently without pressure from any party.

best66 reserves the right to request proof of identity or age at any time. If a user fails to verify their eligibility, best66 reserves the right to suspend or close the relevant account.

3 Account Registration and Management

Each user is only permitted to register one account. Holding more than one account without written permission from best66 is a violation of the terms and may result in the closure of all related accounts along with the cancellation of the balances within them.

During registration, users are required to provide true, accurate and complete information including full name, date of birth, identity card number (MyKad) and an active email address. Any false or misleading information may result in immediate account suspension.

Users are fully responsible for the security of their account username and password. best66 will not bear any liability for unauthorised use resulting from the user's own negligence. If you suspect any suspicious activity, please contact our support immediately.

best66 reserves the right to request full identity verification (KYC) before allowing any cash withdrawal. Documents that may be requested include a copy of your MyKad and proof of current address.

4 Deposits and Withdrawals

best66 accepts deposits and withdrawals via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency including USDT, BTC and ETH.

All deposit and withdrawal transactions must be made using the same method or a method verified by best66. Users are not permitted to use another person's bank account or e-wallet to carry out transactions on our platform.

best66 reserves the right to freeze or hold withdrawals for security review and compliance purposes. Should there be any unusual delay, our support team is available via live chat or email 24/7.

Failure to meet identity verification requirements may cause delays in withdrawal processing. best66 is not responsible for any losses arising from delays caused by a user's failure to provide the required documents.

5 Bonuses, Promotions and Wagering Requirements

best66 offers various promotions to registered members. Our welcome bonus provides a 100% match on the first deposit up to RM888. The wagering requirement is 10 times the bonus amount received before bonus winnings can be withdrawn.

For example: if you deposit RM100, you will receive a bonus of RM100, bringing your balance to RM200. The wagering requirement to be met is RM100 × 10 = RM1,000. If you deposit RM1,800, the bonus received is RM888, giving a balance of RM2,688 with a wagering requirement of RM888 × 10 = RM8,880.

Additional terms for each promotion:

• Each promotion is subject to specific terms stated at the time the offer is issued.
• best66 reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.
• Misuse of promotions, including opening multiple accounts to obtain bonuses, may result in the cancellation of all bonuses and account closure.
• Bonuses cannot be transferred between accounts or converted directly to cash before the wagering requirements are met.
• Bonus funds and cash will be combined when calculating wagering turnover according to the percentages set out in the respective promotion terms.

6 Game Rules

All games available at best66 are operated using software from licensed developers and certified random number generator (RNG) systems to ensure fairness. Game results are final and cannot be disputed unless there is clear evidence that a technical error has occurred.

Should a technical disruption occur during a game session that prevents the result from being determined, best66 reserves the right to void the relevant round and return the wager value to the user. Results that were completed before the disruption occurred are valid and final.

Any attempt to manipulate game outcomes, exploit technical vulnerabilities or use unauthorised automation software is a serious violation. best66 reserves the right to close the account and hold all related balances if such activity is detected.

Bets that have been confirmed and accepted by the best66 system cannot be cancelled by the user. Please ensure all betting information is accurate before confirming any game transaction.

7 Prohibited User Conduct

best66 users are prohibited from doing the following while using the platform:

• Opening multiple accounts or sharing an account with other users.
• Using false information or another person's identity during registration.
• Conducting financial transactions related to illegal activities or money laundering.
• Using bots, automation software or any unauthorised method that gives an unfair advantage in games.
• Exploiting any bug or technical vulnerability in the best66 system for personal gain.
• Harassing, threatening or behaving rudely towards best66 support staff or other users.
• Transferring funds between different user accounts to avoid bonus wagering requirements.

Violating any of the above rules may result in immediate suspension, internal investigation and, in serious cases, permanent account closure along with a report to the relevant authorities.

8 Account Suspension and Closure

best66 reserves the right to suspend or close any account at any time with or without prior notice if there is reasonable cause to believe that these terms have been breached.

Users may also close their own account at any time by contacting our support team. Account closure requests will be processed within a reasonable timeframe, and any eligible cash balance will be returned once all security checks are complete.

For responsible gambling purposes, users who wish to temporarily or permanently exclude themselves from the platform may contact best66 support. Self-exclusion requests will be processed promptly and handled with full confidentiality.

9 Limitation of Liability

best66 provides its services on an "as is" basis and makes no express or implied warranties regarding the accuracy, reliability or continuity of the service. We are not liable for any loss or damage arising from the use of our platform that is beyond our reasonable control.

Any liability of best66 to a user is limited to the value of funds held in the user's account at the time the claim is made. best66 is not liable for anticipated profits, indirect business losses or any other consequential damages.

Users acknowledge that gambling carries financial risk and that they are participating in best66's services of their own free will. best66 encourages all users to set personal limits and play responsibly.

10 Amendments to Terms & Conditions

best66 reserves the right to change, amend or update these Terms & Conditions at any time. Amendments take effect immediately upon publication on this website. Notice of material changes will be communicated to users via their registered email or through a notice displayed on the platform.

Continued use of best66's services after any amendment is published will be considered acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account before the changes take effect.

We recommend that users check this page regularly for the latest information on the terms governing the use of best66's services.

11 Applicable Law and Jurisdiction

best66 operates under international licensing and complies with a recognised online gambling licensing framework. These Terms & Conditions are interpreted and enforced in accordance with the regulations set by the relevant licensing body.

Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through best66's internal dispute resolution process. Users may submit a complaint through our official support channels via live chat or email.

If an internal resolution cannot be reached, the parties agree to refer the dispute to the arbitration body designated by best66's licensing authority. The arbitrator's decision is final and binding on both parties.