Responsible Gambling
Play With Control
best66 believes that gambling should remain a controlled and enjoyable form of entertainment. We provide a range of tools and guides to help every member play responsibly — because your wellbeing matters more than any win.
What Is Responsible Gambling?
Responsible gambling refers to a balanced and controlled approach when taking part in any betting activity — whether online slots, live casino, or sports betting. At best66, we hold firmly to the principle that gambling should be done as a form of entertainment, not as a way to solve financial problems or escape emotional stress.
Every best66 member has the right to enjoy a safe gaming experience. To that end, we provide a full set of control tools accessible directly from your account. These tools are designed to give you full control over managing your own gambling habits — no pressure, no coercion.
We also emphasise the importance of knowing your own limits. When gambling starts to affect your daily life, personal relationships, or financial stability, it is time to act. This guide will help you identify early signs and find the right support.
Six Protective Tools at best66
All these tools can be configured directly from your account settings page. Contact our support team for assistance.
Daily Deposit Limit
Set the maximum deposit amount you allow within a 24-hour, 7-day, or monthly period. Once this limit is reached, our system will automatically block further deposits to protect your finances.
Play Time Limit
Set the amount of time allowed for playing each session. When the set time is up, you will receive a reminder and the session will be automatically paused — ensuring you do not lose track of time without realising it.
Temporary Break
Choose to pause your account for 24 hours, 3 days, or 7 days. During this break, you cannot make deposits or play. This is useful when you need a short pause to refocus.
Self-Exclusion
The self-exclusion option lets you fully close your best66 account for a longer period — from several months to a year or more. This step is for those who need a more serious and thorough break.
Promotional Content Block
You can choose to stop receiving any promotional emails, bonus offers, or campaign notifications. This helps reduce the urge to play when you are trying to cut back on gambling.
24/7 Support
The best66 support team is ready to help you via live chat and email in Malay and English at all times. If you are unsure how to use any of the tools above, contact us and we will guide you step by step.
How to Activate Self-Exclusion
The self-exclusion process at best66 is designed to be simple and immediate. Here are the steps to activate it through your account:
Log in to your best66 account
Go to the best66 Login page and enter your username and password to access your account dashboard.
Open account settings
Click the profile icon at the top of the page, then select "Account Settings" from the dropdown menu.
Select the Responsible Gambling section
In the account settings, look for a tab or section titled "Responsible Gambling" or "Self-Control".
Set the exclusion period
Choose the exclusion period you want. Available options include 30 days, 90 days, 180 days, or permanent exclusion. Review your choice carefully before confirming.
Confirm the request
Enter your password once more to confirm. The self-exclusion will take effect immediately after confirmation, and you will receive a confirmation email.
Important Information
Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is a deliberate protective measure. If you need additional help, contact our 24/7 support via live chat.
Signs of a Gambling Problem
Recognising early signs is the first step to getting help. Here are some indicators that may suggest gambling has become a problem:
⚠️ Key Warning Signs
- Gambling with money meant for basic necessities
- Gambling longer or with larger amounts than planned
- Feeling uncomfortable or restless when unable to gamble
- Lying to family about gambling activities
- Trying to recover losses by continuing to gamble
⚠️ Clear Negative Effects
- Debt that keeps growing due to gambling
- Declining work or academic performance
- Strained relationships with family or friends
- Neglecting daily responsibilities in order to gamble
- Feelings of guilt, shame, or distress after gambling
💡 Simple Self-Check
Ask yourself: "Am I gambling for enjoyment, or to escape from problems?" If your answer leans toward the second, this is a good time to talk to someone you trust, or to contact best66 support for guidance.
Principles of Responsible Play
Here are the guidelines recommended by best66 to keep your gambling experience healthy and in check:
Good Practices
- Set a play budget before you start and stick to it
- Treat any money spent on gambling as an entertainment cost
- Take regular breaks during long sessions
- Gamble only when you are in a stable emotional state
- Understand how a game works before playing with real money
- Keep a record of your monthly gambling spending
Avoid These
- Do not gamble when stressed, sad, or under the influence of alcohol
- Do not use borrowed money or credit to gamble
- Do not chase losses — every outcome is independent
- Do not let gambling take time away from quality moments with family
- Do not treat gambling as a regular source of income
- Do not hide a gambling problem from people close to you
Play With Confidence at best66
best66 self-control tools are available to all active members. Register an account today and access all our responsible gambling features from day one — including deposit limits, temporary breaks and 24/7 live support.